Support

Let’s get your workspace moving again.

NoteRecall is beta software. If something feels surprising, a clear report can help resolve it and improve the next release.

Quick answers

Start with the essentials.

Where are my notes?

Your Markdown files live in the workspace folder you selected or created.

Should I keep backups?

Yes. During beta, maintain current backups of any workspace that matters to you.

Which platforms are supported?

Current beta development is focused on Windows and Android.

Can other editors open my notes?

Yes. The source notes are ordinary Markdown files readable in text editors.

Troubleshooting

Before sending a report.

  1. Confirm that your workspace files are accessible and that you have a current backup.
  2. Close and reopen NoteRecall, then try the action once more.
  3. Write down what you expected, what happened, and the steps that produced it.
  4. Include your platform and NoteRecall version when you contact support.

Still need help?

Send a concise description to support. Do not attach private notes or diagnostic files until you have checked what they contain.

Email support